Privacy Policy & Terms

Medreen is committed to protecting your personal data.

Medreen is operated by Medreen Health, New Delhi, India.

We are committed to protecting your personal data in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (India) (DPDP Act) and, where applicable, the General Data Protection Regulation (GDPR).


1. PRIVACY POLICY

Medreen (“we”, “us”, “our”) provides medical tourism facilitation and coordination services, helping international patients connect with independent healthcare providers in India and supporting communication, scheduling, and non-medical coordination.

Data We May Collect

We may collect personal information voluntarily provided by you, including but not limited to:

Purpose of Data Collection

Your data is collected solely for the purpose of:

We do not sell, rent, or trade your personal data to third parties.

Data Sharing (Limited and Necessary)

We may share your information only when necessary to coordinate your request, such as with:

Data Storage & Security

Personal data is stored securely and accessed only by authorized personnel. Reasonable technical and organizational measures are implemented to protect your information against unauthorized access, loss, or misuse.

Security Notice

No system can be guaranteed fully secure. You should avoid sharing sensitive information through unsecured channels. If you prefer a secure sharing method, request our recommended upload/share option.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined above, to support continuity of coordination, or as required by applicable law.

International Data Transfers

If you contact Medreen from outside India, you understand that your information may be processed and stored in India and shared with providers in India for coordination purposes.

Your Rights and Choices

Depending on applicable law, you may request:

To make a request, contact us at [email protected]

Children’s Privacy

Medreen’s services are intended for users aged 18 and above. If the patient is under 18, a parent or legal guardian must provide information and consent.

Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our website or services after updates means you accept the revised policy.


2. MEDICAL DISCLAIMER

Medreen does not provide medical advice, medical opinions, diagnoses, prescriptions, or treatment recommendations.

All medical information, consultations, diagnoses, and treatments are:

Any information shared by Medreen is general, coordinative, and informational in nature only and must not be considered medical advice.

Medical Emergency

If you believe you are experiencing a medical emergency, contact local emergency services immediately or visit the nearest hospital. Do not rely on Medreen communications for emergency care.

Our Role is Limited

Final Decisions

The above decisions are made solely and independently by the patient and the treating provider.


4. CLINICS & THIRD PARTIES

Medreen collaborates with independent third-party clinics, hospitals, doctors, and service providers.

Each provider:

Medreen does not control, manage, or supervise medical providers and assumes no responsibility for medical outcomes, complications, or results.


5. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Nothing in these terms limits liability where such limitation is prohibited by law.


6. CONTACT BY EMAIL / ELECTRONIC COMMUNICATION

By contacting us via email, WhatsApp, or contact forms, you acknowledge that personal data may be transmitted electronically. Such data will be handled in accordance with this Privacy Policy.


7. GOVERNING LAW & JURISDICTION

This Privacy Policy & Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or related to these Terms shall fall under the jurisdiction of the competent courts of New Delhi, India.


8. CONTACT INFORMATION

Medreen Health
Operated by: Medreen Health
Email: [email protected]
Address: 230 Broadway Avenue East, Regina, Sk
Phone: +1 (306) 216-6657


FINAL NOTE

By using this website or contacting Medreen, you acknowledge that you have read, understood, and accepted this Privacy Policy & Terms.