Terms and Conditions

Please review the terms governing your use of Medreen and our coordination services.

Medreen is operated by Medreen Health, New Delhi, India.

By accessing or using this website and our non-medical coordination services, you agree to these Terms and Conditions.


1. Medical Disclaimer

Medreen does not provide medical advice, medical opinions, diagnoses, prescriptions, or treatment recommendations.

All medical information, consultations, diagnoses, and treatments are:

Any information shared by Medreen is general, coordinative, and informational in nature only and must not be considered medical advice.

Medical Emergency

If you believe you are experiencing a medical emergency, contact local emergency services immediately or visit the nearest hospital. Do not rely on Medreen communications for emergency care.

Our Role is Limited

2. Clinics & Third Parties

Medreen collaborates with independent third-party clinics, hospitals, doctors, and service providers.

Each provider:

Medreen does not control, manage, or supervise medical providers and assumes no responsibility for medical outcomes, complications, or results.

3. Estimates, Pricing and Payments

Estimates and Quotes

Any price shown on the Site or shared by Medreen is an estimate or benchmark unless explicitly stated as a confirmed hospital quote. Final pricing depends on medical review, hospital category, surgeon fees, implant choice, length of stay, complications, and other clinical factors.

Cost changes (“cost movers”)

Costs may increase due to:

Consultation / Coordination fees

Some services may require fees (example: a paid consultation/coordination step of $20–$25 where applicable). Fee details, whether refundable, and scope will be communicated before payment.

Third-party charges

Hospital deposits, surgery charges, flights, hotels, and other third-party services are billed as per the provider’s terms. Medreen is not responsible for pricing changes made by third parties.

4. Cancellations and Refunds

Refunds depend on the nature of the service and third-party provider policies. Medreen will share applicable refund/cancellation rules before any payment is made.

General principles:

5. Travel, Visa, Insurance and Patient Responsibilities

Medreen may assist with travel and logistics coordination, but visa approval is not guaranteed and remains your responsibility.

6. User Restrictions

You agree that you will not:

7. Third-Party Websites and Content

The Site may contain links or content from third parties (“Third-party Content”). Medreen does not control or verify third-party websites/content and is not responsible for them. If you access third-party services, you do so at your own risk and are subject to their terms and policies.

8. License and Access

Medreen grants you a limited, personal, non-commercial license to access and use the Site. You may not copy, modify, resell, exploit, or commercially use any portion of the Site without Medreen’s written permission. You may not attempt unauthorized access by hacking, password mining, or similar means.

9. Intellectual Property Rights

All Site content, design, logos, text, and materials are owned by or licensed to Medreen and protected by intellectual property laws. You may not reproduce, distribute, or republish Site content without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Medreen and its directors, employees, affiliates, agents, and suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, use, goodwill, arising from:

Nothing in these Terms limits liability where prohibited by law.

11. Indemnification

You agree to defend, indemnify, and hold Medreen harmless from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, or violation of any third-party rights.

12. Termination

This Agreement remains effective until terminated by you or Medreen. You may terminate by discontinuing Site use. Medreen may suspend/terminate access at any time without notice for violations or risk concerns.

13. Dispute Resolution, Governing Law and Jurisdiction

Courts in New Delhi shall have jurisdiction subject to arbitration provisions.

14. Disclaimers

Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind. Medreen does not warrant that the Site/Services will be uninterrupted, error-free, secure at all times, or that information will always be accurate.

15. Privacy and Data Rights

Details on handling, retention, and rights are provided in the Privacy Policy.

16. Contact Us

If you have questions about these Terms, contact:

Email: [email protected]
Address: 230 Broadway Avenue East, Regina, SK
Phone: +1 (306) 216-6657


Acceptance

By using this website or contacting Medreen, you acknowledge that you have read, understood, and accepted these Terms and Conditions.